Service Card

With the BMW Service Card, you have a wide range of important and convenient services at hand. Wherever you go in Canada or the United States. Whatever you do. That's why no BMW driver should be without one this winter. So make sure your card is still valid. If it's expired or if you don't have one, you can sign up for true peace-of-mind by calling 1-800-267-8BMW.

Emergency Service

The BMW Service Card provides you with the following emergency services without cost.

• Battery boost
• Fitting of the spare tire (not including the repair)
• Free delivery to a vehicle out of gas (cost of gas not included)
• Lock and key service

In case of a mechanical breakdown, flatbed transportation of your vehicle will be arranged to the nearest BMW Retailer, or to the retailer of your choice within 80km of the breakdown.

Should your BMW require removal from snow or a ditch and, once removed can proceed under its own power, winching service will be provided.

Calling for Assistance

24 hours a day, 365 days a year, BMW Service Card benefits are accessible through a single toll-free number valid throughout Canada and the continental U.S.A.: 1-800-267-8BMW (8269).

The toll-free number is answered by a BMW Roadside Assistance Representative who will promptly arrange for the appropriate service to be assigned to your needs. Please be prepared to provide the operator with your location and the Vehicle Identification Number (VIN) imprinted on the front of your BMW Service Card.

• All service operators providing services are independent contractors and are not employees of BMW Service Card. Therefore, BMW Service Card cannot and does not assume any liability or responsibility for any loss or damage to your BMW or your personal property resulting from the rendering of such service.
• Any loss or damage is the sole responsibility of the servicing facility and should be reported to the proprietor of the facility and your own insurance company within twenty-four (24) hours and prior to any repair being carried out.
• Only original receipts and/or charge card copies submitted by you will be accepted for consideration and reimbursement. Originals will be returned upon request.
• Any fraudulent alterations on bills for service will render them invalid for claims reimbursement.
• BMW Service Card reserves the right to decline any claims presented for payment later than thirty (30) days from the date the service was performed and/or to discontinue providing services if, in the opinion of BMW Service Card, there is abuse of the services. Example: repeat service calls for vehicles in need of maintenance or repair.
• Benefits will not be provided where there is any indication at the time of traffic accident or incident of your consumption of alcoholic beverages or narcotics or where you are not in possession of a valid driver's license to operate a vehicle or when your driver's license is under suspension.
• Benefits will not be provided in the event that charges are attributed to a traffic accident or traffic violation that occurred while you were committing or attempting to commit a criminal offence.
• Service to unattended vehicles will not be provided.

BMW Service Card coverage does not constitute a warranty, but a service provided to you as part of the BMW commitment to minimize unforeseen vehicle operation inconvenience.